Captain Jorge Casanova is a friend going back to our first visit and he started spoiling us back then and has continued to spoil us by always trying to give us a good table, always making sure our glasses are full and always making sure we have a delicious meal. We always have our first and last dinner at La Dolce Vita. The balcony overlooks the main sidewalk and it's an easy walk to any area of the property. On this trip we stayed in Room 607 which has a renovated bathroom that is very nice. We usually get a couple of extra blankets for the bed because the AC is nice and cold. We are happy with any room we get because we don't spend much time there. Over the years we have stayed in lots of different rooms. Drinks are soon brought in and all we have to do is get our room key and we are ready to roll. He and his team, especially Omar, are all smiles when we come in and have our paperwork ready to sign. The head of Privilege Guest Services is Luis and he is a true gem. We are Privilege but we know most of the staff on both sides. We drop our bags with them for safekeeping until we have our room assignment. The valet/bellhops run to greet us and are always amazed when we arrive for a 10 day stay with only two backpacks. Every single person who works at OMR goes above and beyond to make sure each guest has the best experience possible. This was our 28th visit to OMR since we first visited in 2011! And the single most important reason we continue to return over and over is THE STAFF! We cannot overstate this. Wyndham Grand Cancun All Inclusive Resort & Villas.Hotels near Local Caddie Golf Courses in Cancun & Riviera Maya.Hotels near Wayak Spa at Viceroy Riviera Maya.Hotels near Cenote "el Burrodromo" Mayakoba.Hotels near Rosewood Spa at Rosewood Mayakoba.Cheap Accommodations in Playa del Carmen.Playa del Carmen Luxury Boutique Hotels.All Inclusive Resorts in Playa del Carmen.All Inclusive Hotels in Playa del Carmen. ![]() Adults Only and Adult Friendly Resorts Playa del Carmen.Pet Friendly Hotels in Playa del Carmen.Playa del Carmen Hotels with Free Parking.RIU Hotels & Resorts in Playa del Carmen.Iberostar Hotels & Resorts in Playa del Carmen.InterContinental (IHG) Hotels in Playa del Carmen.Barcelo Hotels & Resorts in Playa del Carmen.
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